Frequently Asked Questions (FAQ)

1. What types of connectors do you specialize in?

We specialize in a wide range of electronic connectors, including but not limited to pin headers, socket headers, DIN 41612 connectors, board-to-board connectors, wire-to-board connectors, IDC connectors, and customized connectors.

Our products are widely used in industrial control, automotive electronics, rail transit, power supply, communication equipment, and consumer electronics.

2. Do you support OEM or custom connector solutions?

Yes. OEM and custom services are one of our core strengths.

We support customization based on drawings or samples, including:

• Pin count and layout

• Connector height and pitch

• Plating type and thickness (e.g. gold flash, selective gold, full gold)

• Housing material and color

• Packaging (tube, tray, tape & reel)

Please feel free to send us your drawings, specifications, or application details for evaluation.

3. What is your MOQ (Minimum Order Quantity)?

MOQ depends on the connector type, tooling status, and plating requirements.

• Standard products: MOQ can be relatively low

• Custom or high-gold-plating products: MOQ is usually higher due to terminal plating requirements

In some cases, different part numbers can be combined to meet the plating MOQ.
Please contact us with your part numbers and required quantities for confirmation.

4. Do you provide samples?

Yes, samples are available.

• Standard items: samples may be available from existing stock

• Custom items: samples are usually made after tooling or process confirmation

Sample availability, lead time, and cost depend on the product type. Please contact us for details.

5. What is the typical lead time?

Lead time depends on order quantity and product complexity.

• Samples: usually 7–15 days

• Mass production: typically 3–6 weeks

For high plating or customized products, lead time may vary. We will confirm the schedule before order confirmation.

6. What plating options do you offer?

We offer various plating solutions, including:

• Gold flash

• Selective gold plating

• Full gold plating

• Tin plating

Plating thickness and specifications can be customized according to application requirements.

7. What quality standards do you follow?

We operate under a strict quality management system and are certified to:

• ISO 9001

• ISO 14001

• ISO 45001

Incoming materials, in-process inspection, and final inspection are strictly controlled to ensure stable and reliable quality.

8. Do you provide inspection or test reports?

Yes. Upon request, we can provide:

• Dimensional inspection reports

• Plating thickness reports

• Material declarations

Please inform us of your documentation requirements before order confirmation.

9. How do you pack the connectors?

Standard packing options include:

• Tube packing

• Tray packing

• Tape & reel packing

Packaging can also be customized according to your automated assembly or logistics requirements.

10. Which countries do you export to?

We have long-term export experience and serve customers in U.S. ,Europe, India, Southeast Asia, and other international markets.

We are familiar with export procedures and international trade requirements.

11. How can I get a quotation?

Please send us:

• Part number or drawing

• Required quantity

• Plating specification

• Target application (if available)

Our sales team will respond with a quotation and lead time as soon as possible.

12. How can I contact you?

You can reach us via:

• Email: biz@zyszindustry.com

• Contact page on our website

We usually respond within 1 working day.